Privacy

The short version

Mind the Fare needs three things to work: who you are, which flight you want watched, and what you paid for it. It does not need — and does not collect — anything else. A confirmation code is optional, and if you give us one it is encrypted before it is stored.

What we collect, and why

Account information

Your email address and a password, handled by our authentication provider (Supabase). We store your email so we can send alerts and identify your account. We never see or store your password — it is hashed by the authentication provider.

Optionally: a separate notification email address, and a timezone. Both exist so alerts reach you where and when you want them.

Flight information

For each flight you ask us to monitor: airline, flight number, departure and arrival airports, departure date, cabin, fare type, number of passengers, and the price you paid. All of it is required to look up a comparable public fare — a comparison against the wrong cabin or the wrong date would be worthless.

Reservation information (optional)

You may provide a confirmation code and passenger surname. We do not require them, and monitoring works fully without them. If you do provide them, they are encrypted with AES-256-GCM before being written to the database, and only the last three characters of the confirmation code are ever displayed back to you.

We do not collect or store payment card numbers, passport or ID details, dates of birth, frequent-flyer numbers, or ticket numbers.

Price history

Every fare check we perform for your flight — including checks that found nothing — is recorded with its timestamp, the price found, and how closely it matched your ticket. This is what produces your price chart and lets you see why a given fare was or was not counted.

Billing information

If you subscribe, payment is processed by Stripe. Card details go directly to Stripe and never reach our servers. We store a Stripe customer identifier, a subscription identifier, your plan, and its status.

How long we keep it

• Account and flight records — for as long as your account exists. Deleting a flight deletes it and its entire price history immediately.
• Price check history — pruned automatically 90 days after a flight has departed.
• Reservation details — deleted with the flight they belong to.
• Billing records — retained while your subscription is active. Stripe retains its own records under its own policy.

Deleting your account removes your profile, your flights, your price history and your alerts.

Who we share it with

We do not sell your data and we do not share it for advertising. We use these processors, each for one specific purpose:

• Supabase — authentication and database hosting.
• Vercel — application hosting.
• Resend — sending alert emails. Receives your email address and the contents of the alert.
• Stripe — subscription billing, if you subscribe.
• The configured flight-fare source — receives the route, date, cabin and passenger count needed to price a flight. It does not receive your name, your email, your confirmation code, or the price you paid.

How monitoring actually works

We query a fare source for the public price of the flight you specified, on a schedule set by your plan — daily on Free, hourly on Pro. We do not log into your airline account, we do not access your reservation, and we do not act on your booking in any way.

A fare is only treated as a comparison when it is the same airline, the same flight number, the same departure date, the same route, the same cabin, and a comparable fare brand. Anything less is recorded but not counted.

What we do not promise

• Prices change constantly. A fare we found minutes ago may already be gone. What we show is the last price we observed, timestamped, not a live quote.
• A price estimate is not a guarantee. The “potential savings” figure is the arithmetic difference between what you told us you paid and the comparable fare we found. It is not an offer, a quote, or a valuation of your ticket.
• Mind the Fare does not guarantee any refund or eCredit. Whether a fare difference can be recovered depends on your ticket type and the airline’s rules at that moment, neither of which we can see. We will never tell you an airline owes you money.
• We do not modify your ticket. Mind the Fare is a monitoring service and takes no action on your reservation.
• We may miss a drop. Fare sources go down, inventory is hidden from some channels, and we check on a schedule rather than continuously.

Your choices

• Pause or delete any monitored flight at any time.
• Turn off alert emails in settings while keeping monitoring running.
• Change the address alerts are sent to.
• Delete your account, which deletes the data described above.

To request a copy of your data or ask a question about this policy, contact us at privacy@mindthefare.com.

Security

• All traffic is served over HTTPS.
• Reservation details are encrypted at rest with AES-256-GCM using a key held outside the database.
• Every query for your data is scoped to your authenticated user id on the server, with database row-level security policies as a second layer.
• No credentials or secrets are stored in the application code or sent to your browser.

No system is perfectly secure, and we will not claim otherwise.

Related

See also our Terms of Service and how monitoring works.